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Knowledge Coordinator-1-Position

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About Eurofins

Eurofins Scientific is the world leader in Food and Pharmaceutical products testing. It is also number one in the world in the field of environmental laboratory services and one of the global market leaders in agroscience, genomics (DNA Sequencing) and central laboratory services. Eurofins is an equal opportunity employer with a very strong fiscal performance Year-on-Year with over 3 Billion Euro revenue in 2017. Eurofins has set an ambitious target to double the company revenue to over 4 Billion Euros by 2020. Eurofins records over 30% Y-o-Y growth consistently.

 About Eurofins IT Solutions India Pvt Ltd

Eurofins IT Solutions India Pvt Ltd (A CMMI Level 3 Company) is a 100% full owned subsidiary of Eurofins. This young captive centre located in Bangalore was established in 2012 to be the largest IT Solutions group within Eurofins to cater to all the internal IT business needs. The primary focus of IT Solution group will be to develop the next generation LIMS (Lab Information Management system), Customer portals, Ecommerce solutions, ERP/CRM system & B2B platforms for various Eurofins Laboratories and businesses.

 EITS India is a Young, Dynamic and Growing organization with lot of career growth prospects. We strongly believe that ‘Our people are our assets’ and we ensure that all our staff are provided with great work environment, good benefits and challenging Global projects to enable a fulfilling career. We are committed to provide enriching experience to our employees.

For more details, please visit www.eurofins.com

 

TITLE                       : Knowledge Coordinator

REPORTING TO         : Operations Manager / IT Director

WORKING LOCATION: Bangalore, India

OBJECTIVE:

  • The main objective of this position is to deliver high quality infrastructure support by detailing
  • functional and non-functional requirements

ROLES AND RESPONSIBILITIES:

Job Description:

  • Liaise with stakeholders/BU Heads of Eurofins Infra to identify and define project requirements, scope and objectives.
  • Make certain that project needs are met as the project evolves and communicate it to stakeholders regularly.
  • Help prepare project proposals, timeframes, schedule and budget
  • Monitor and track project’s progress and handle any issues that arise.
  • Act as the point of contact and communicate project status adequately to all participants.
  • Use project management tools to monitor working hours, budget, plans and money spend.
  • Create and maintain comprehensive project documentation, plans and reports update the Knowledge article related to Eurofins Infra Solution.
  • Review, Authorize and approve minor/low change, normal, emergency changes.
  • Coordinate and conduct meetings with Change advisory board (CAB) to discuss higher risk changes.
  • Be the SPOC for all changes across Eurofins Infra Team and Problem Management team.
  • Updating KEDB
  • Produces Problem Management reports and management information
  • Coordinates meetings to resolve problems.
  • Good Interpersonal skills and organizational skills required.
  • Coordinate and conduct meetings with Change advisory board (CAB) to discuss higher risk changes.

Requirements :

  • Min 3 years of experience in project management /ITIL Process Exposure in a MNC or IT field
  • Previous experience in cooperating with Project Managers for the delivery of projects
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multitasking skills
  • Strong working knowledge of Microsoft Office
  • ITIL foundation Certificate mandatory

Behavioral/ Personality Specifications required:-

  • Communication skills
  • Presentation skills
  • Self-driven, Self - motivated

PREFERED CANDIDATES:

  • The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas; and the discipline to pay attention to deadlines, details and quality.
  • Good communication and interpersonal skills to interact with team in Europe.
  • BE Computer Science/MCA or any other Bachelor’s degree with the right experience.
  • Will be an added advantage if worked on Laboratory related applications.

PERFORMANCE APPRAISAL CRITERIA:

Eurofins has a strong focus on Performance Management system. This includes quarterly calibrations,

half-yearly reviews and annual reviews. The KPIs shall be set and may vary slightly between projects.

These will be clearly communicated, documented during the first 30 days of your joining.

Eurofins IT Solutions India Pvt Ltd., Careers Page:

http://www.eurofins.in/careers/it-careers.aspx

Eurofins IT Solutions India Pvt Ltd., office location:

http://www.eurofins.com/en/about-us/laboratory-contacts/india/eurofins-it-solutions-india.aspx

Eurofins India office/service locations:

http://www.eurofins.com/en/about-us/laboratory-contacts/india.aspx

N01MBX_EITSICareers@eurofins.com